Plan your future travel with complete peace of mind:
Sanctuary Retreats is providing guests with more flexible booking terms in order to help you plan your future travel.
For new bookings made by 28 February 2021 for travel until 16 December 2021, you may change your booking up to 15 days prior to your stay or cruise in the event of a COVID-19-related reason, whether at home or in your travel destination, and postpone or receive a credit toward future travel.
View our new measures to safeguard your health.
Terms and Conditions: Some exclusions and penalties may apply, including for cancellation of flights and additional services – please check before confirming your booking. You can rebook or receive a credit for future travel valid until 31 December 2022 which is non-transferable and non-refundable. Your replacement booking is based on the same accommodation charges from Sanctuary Retreats, subject to normal seasonality. You will be responsible for increases in third-party and other related costs and fees. All other standard terms and conditions apply to the booking. COVID-19-related reasons are if the government in your country of residence issues a ‘Do Not Travel’ advisory due to COVID-19 for the destination and the time you’re travelling or the government in the destination you are due to travel to introduces entry restrictions, such as closed borders or extended quarantine requirements, or international flights are cancelled without alternative routing available for you to reach the destination. These special terms are subject to change and can be withdrawn for further bookings at any time.